FAQ’S

 

WHAT IS KWEENBOX?

Kween box is a trimonthly beauty box and our aim is to not only be inclusive to all ethnicities and backgrounds, but to get subscribers discovering and rediscovering favourites, new, innovative products, new tastes, new additions to their lifestyle and wellbeing. All whilst being fun, creative and maintaining the curiosity and excitement that comes with each box.

HOW MUCH DOES KWEENBOX COST?

Subscription Plans include free delivery.

Trimonthly Plan --- £25.00 every quarter

One Off Box --- £25 + £2 for Postage & Packaging

DO YOU SHIP OUTSIDE THE UK? 

No, unfortunately we don't. Currently, we only ship to the UK.

WHEN DO I GET BILLED?

You will be billed on the day you order your box. Subsequent payments will be taken around the 1st of every other month. This only applies to subscription plans, not One Off Boxes.

DO I HAVE TO ORDER MY KWEENBOX EVERY MONTH?

Trimonthly Plan – Your KweenBox subscription will be automatically renewed every other month.

  

CAN I CANCEL MY SUBSCRIPTION?

Yes, you can. To cancel your subscription, please log into your account and follow the cancellation instructions. 

WHAT HAPPENS IF BOXES ARE SOLD OUT? 

KweenBox subscriptions are subject to availability. If our boxes are sold out, you won't be able to subscribe until our boxes become available again. Subscribe to our mailing list to find out when boxes become available. 

CAN I RETURN MY KWEENBOX?

Unfortunately, we do not accept any returns.